• Design Thinking is a methodology specifically created for problem-solving, aimed at generating innovative, human-centered solutions through a creative and collaborative approach.
• It is built on empathy for users, and the sharing of knowledge across the organization and its partners.
• The goal is to create a solution that is economically viable, technically feasible, and both useful and desirable to the target users.
• It is especially practical in addressing complex, systemic issues, in which it may be difficult to see how to best approach the problem.
• It has its origins in the world of design, but has been adapted to the world of business so that all sectors and industries can take advantage of what it has to offer.
• It can result in both physical and ideological solutions, depending on the problem being addressed.

It can be used to address existing issues, approach business challenges, and create new, innovative solutions based on the existing experience of an organization, its partners, and its customers.

• Companies, organizations, markets, and regulations evolve rapidly and are becoming more and more complex.
• The need to execute faster, more efficiently, and with reduced costs has become increasingly difficult, and in some cases impossible to achieve.
• The classical approaches are reaching their limits, and it is now strategically imperative to employ a flexible, user-centered approach to modern problem-solving and meet real needs rapidly.

Design Thinking helps in aligning teams, motivating users, accelerating change management, inspiring employees in areas that may be outside their comfort zone, and creating a common, collaborative, and innovative spirit.

• Ideally, a Design Thinking workshop should take place across several sessions, and should be addressed to a multidisciplinary, cross-hierarchical team. 
• Depending on the desired goal, customers and partners may also attend, and contribute to the Inspiration and Ideation phases of the chosen challenge.

It depends on the company or organization’s existing structure, working method, and willingness to engage with the methodology. It is generally faster if employees have experience working together collaboratively without silos.